Effective Date: 19 Juli 2025

This Privacy Policy explains how Oto Track (CV. Sekawan Putra Sejahtera) collects, uses, protects, and discloses your personal information when you use our website www.ototrack.co.id and related services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, phone number, email address, address, ID/SIM information, and payment details when you register, book a vehicle, or contact us.

  • Usage Data: Information on how you use our website, including pages visited, browser type, device information, and IP address.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience and analyze website usage.

2. How We Use Your Information

We use your information to:

  • Process reservations and provide requested services

  • Communicate regarding orders, support, and promotional offers

  • Improve website functionality and customer experience

  • Ensure security and prevent fraud

  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

  • Trusted third-party service providers who help us operate our business (e.g., payment processing, IT support), under confidentiality agreements

  • Law enforcement or government authorities if required by law

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information, including SSL encryption, secure servers, and restricted access.

5. Data Retention

We retain your personal information only as long as necessary for business purposes or as required by law. You may request deletion of your data at any time unless required for legal reasons.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent for data processing

  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at info@ototrack.co.id.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with a revised "Effective Date" at the top.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

By using our services, you agree to the terms of this Privacy Policy.